CLOAD
  • Introduction
    • 🌐About CLOAD
    • ✨Platform Features and Advantages
    • 🛠️Core Features
  • Quick Start
    • 📝Register and Login
    • ✅Common Operations
    • 📍Platform Navigation
    • 📤Publish Your Project
  • Features Explained
    • 🌟Recommendation and Discovery
    • 💬Dynamics and Social Interaction
    • 📁Projects and Interaction
    • 👤My Page
    • 💰Transactions
    • ⚙️Personalization Settings
  • Creation Center
    • 📤How to Publish a Project
    • 🔁Cycles Management
    • 📋Project Management
    • 📂File Upload Details
  • FAQ
  • Community & Support
  • Milestones
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  1. Features Explained

Transactions

Convenient and Transparent On-Chain Transaction Experience

PreviousMy PageNextPersonalization Settings

Last updated 4 months ago

CLOAD provides an efficient and secure transaction system, ensuring that users can smoothly complete purchases, transfers, and refunds on the platform while maintaining transparency and protecting user rights.

  1. Purchasing Projects

Steps:

  • On the project page, click the Download button to view the project’s price and supported token types.

  • Check Account Balance: Go to "My Page" and view the My Wallet card to ensure you have sufficient funds.

  • Top Up Your Account: If your balance is insufficient, click Receive to deposit supported ICRC1 tokens into your account. (Note: Do not deposit unsupported tokens.)

  • Complete Payment: After payment, you can download the project files and quickly access the content you need.

Supported Token Types: The platform supports various token payment methods, such as ICP and CKBTC, allowing users the flexibility to choose.

  1. Refund Requests

Process Description:

  • If you’re unsatisfied with a purchased project, you can request a refund. Go to the Refund list on "My Page" and select the project you’d like to refund.

  • The system will automatically process refunds based on the transaction status. If it times out without processing, users can manually initiate a refund in the Refund list, ensuring funds return to their account.

  1. Token Transfers

Steps:

  • Navigate to the My Wallet section of "My Page" and click Send.

  • Enter the recipient’s address and the transfer amount. Confirm to complete the token transfer.

Notes:

  • Ensure the recipient’s address is correct, as sending to the wrong address may result in irretrievable tokens.

  • Transfer fees vary depending on the token type and will be displayed before payment.

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